Tidio
Pro planSupport
Retrain Tidio's AI chatbot automatically every time Khub updates.
Connect Tidio to Khub and your customer-facing chatbot always answers from your most current knowledge. No manual retraining. When you update Khub, Tidio's Lyro AI reflects it on its next sync.
This integration requires the Pro plan. View pricing
Connection summary
The steps below mirror the expandable card on the integrations index. Follow them in order, then use Connect on the card (or your Khub Settings screens) when you are ready to go live.
How to connect Tidio to Khub
- 1Go to Khub Settings > API Keys and generate a key
Create a dedicated key per vendor so you can revoke one tool without affecting others.
- 2In Tidio, navigate to Settings > Lyro AI > Knowledge base
Store the key in that product's secret or environment field, not inside chat prompts.
- 3Add a new external source and paste in your Khub REST API endpoint
Store the key in that product's secret or environment field, not inside chat prompts.
- 4Authenticate with your API key
Store the key in that product's secret or environment field, not inside chat prompts.
- 5Tidio will sync on a schedule. Update Khub, Tidio stays current
Allow a short delay after saving; some tools cache credentials for a few minutes.
What changes when Khub is connected
Update once
Change anything in Khub and every connected tool reflects it immediately. No manual syncing across systems.
Always accurate
Your AI tools answer from your current knowledge, not a stale snapshot from the last time someone remembered to update it.
One source of truth
Khub is the single place your business knowledge lives. Every tool you connect is an output, not a duplicate.
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