Intercom

Pro plan

Support

Fin AI answers from your Khub knowledge. Update once, stays accurate.

Connect Khub to Intercom Fin and your support AI answers questions from your live knowledge base. Every time you update your FAQs, product details, or pricing in Khub, Fin reflects it, without you having to retrain or republish anything in Intercom.

REST API

This integration requires the Pro plan. View pricing

Connection summary

The steps below mirror the expandable card on the integrations index. Follow them in order, then use Connect on the card (or your Khub Settings screens) when you are ready to go live.

How to connect Intercom to Khub

1
Go to Khub Settings > API Keys and generate a key
Create a dedicated key per vendor so you can revoke one tool without affecting others.
2
In Intercom, open your Fin AI configuration
Store the key in that product's secret or environment field, not inside chat prompts.
3
Add Khub as an external knowledge source using the REST API endpoint from your Khub dashboard
Store the key in that product's secret or environment field, not inside chat prompts.
4
Set the sync frequency to match your update cadence
Store the key in that product's secret or environment field, not inside chat prompts.
5
Fin will now reference your Khub knowledge base for every support conversation
Allow a short delay after saving; some tools cache credentials for a few minutes.